

Overview
Healthcare providers encounter patients with diverse sexual orientation, gender identity, gender expression
and sex characteristics (SOGIESC) every day. There is a need to understand LGBTQIA+ health because of the
physical and mental health disparities that they may experience compared to the general population.
Inclusivity in healthcare is essential in providing services and management options that are appropriate,
individualized, and holistic. This also includes acquiring and using communication skills that build rapport
and dissolve fears of discrimination and judgment.
This e-learning module highlights the barriers to
accessing health services by the LGBTQIA+ community and how healthcare providers can provide better
healthcare to this community through culturally sensitive communication skills that also resonate
inclusivity.
At the end of this learning module, participants should be able to:
Dr Winston Goh
Specialist in Family Medicine
President, Hong Kong LGBT Medical Society
Dr Sam Wing-Sum Li
Trainee in Community Medicine (Public Health Medicine)
Hon Secretary, Hong Kong LGBT Medical Society
Keywords: communication skills, sexually transmitted diseases, non binary, inclusivity
HK LGBT Medical Society