Pharmacists' Role in Medication Counseling and Communication in the Community Setting - II
CPD Unit: 1 Point | 
1 hour | 
16 Jun 2025
Overview
About this course
Patient education aims to empower patients in actively managing their health in various settings, one of which is the community pharmacy setting. However, a major challenge in effective patient education is the complexity of medical information. Possessing effective communication skills for medical counselling promotes a strong therapeutic alliance between the pharmacist and the patient and leads to medication safety and adherence.
This e-learning module highlights strategies on how to improve communication skills, overcome communication barriers, and establish trust with patients while upholding necessary ethical considerations in the community pharmacy setting.
Learning outcomes
At the end of this learning module, participants should be able to:
- Develop skills to communicate complex medical information in a clear and understandable manner to patients
- Learn strategies to overcome communication barriers and establish trust with patients
- Understand the ethical considerations in medication counseling and communication
Topics covered
- Developing skills to communicate complex medical information in a clear and understandable manner to patients
- Learning strategies to overcome communication barriers and establish trust with patients
- Understanding the ethical considerations in medication counseling and communication
Speaker for this course:
Maryglen F. Gargantiel, MSPharm, MAN, RN, RPh
Dean, College of Pharmacy
Fellowship Baptist College
Board of Director
Community Pharmacists Association of DSAP, Inc
1 CPD Point Available
- Score at least 80% on the quiz.
- A certificate can be downloaded upon successful completion. Please use the information on the certificate to claim your CPD points.
Keywords: medication counselling, community pharmacy, medication safety, patient education, communication skills, community care pharmacy
In collaboration with
