

Overview
Healthcare providers encounter patients with diverse sexual orientation, gender identity, gender expression
and sex characteristics (SOGIESC) every day. Inclusivity in healthcare is essential in providing services
and management options that are appropriate, individualized, and holistic to all individuals. This also
includes acquiring and using communication skills that build rapport and dissolve fears of discrimination
and judgment.
This e-learning module highlights the barriers to accessing health services faced by
the LGBTQIA+ community and how healthcare providers can provide better healthcare to this community through
culturally sensitive communication skills that also resonate inclusivity.
At the end of this learning module, participants should be able to:
Keywords: inclusivity, communication skills, sexually transmitted diseases, gender dysphoria, non binary
HK LGBT Medical Society